Payment Required report when produced in PDF following recent changes to Quest PDF makes our PDF Report alot more messy, where employees are showing on bigger lines due to the payment reference being split over 2/3 lines instead of as previous all...

A recent update now means if we enter historic sick pay periods for the prior month, Staffology automatically adds a deduction which cannot be overiden or removed. Can this be looked at to give us control of how we show these deductions. for a few...

We have just been told by customer support that although the box to automatically apply HMRC notices is ticked this will NOT apply any previous pay & tax figures and that this would have to be manually entered. Can you please explain why this ...

We have noticed that HR has been overriding student loan notices. Why would the HR system override the automatically updating information in Payroll which comes from the Government? We've been advised to manually make HR accurate without the under...

The recent update is not editable - the terminology "BASIC - Backpay" does not reflect the sickness being deducted I would like to be able to change both the terminology and the amount and even delete the line if necessary At this moment none of t...

Hello, we need payroll reports to overlap different tax years on one report, not separated. Can this be actioned please as our clients are requesting? Thank you

This is a major issue! And not enough is being done to fix this or warn other system users that manual intervention is needed. EE's are getting non-eligible letters when they are being postponed. And then all employees are not getting enrolment le...

When a Supp Run is opened the original runs processing notes disappear / are overrode by the Supp Run processing notes It would be helpful if they stayed on the original run and the Supp Run notes stayed on the Supp Run

We need to be able to see why the webhook has failed and at what stage. On the webhook page, click on occurrence then click on failed it only gives payload data and not why the webhook has failed