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Streamlining the EA letters process

When sending the bulk AE letters we have to click on "Email all Letters" but this doen't update the list. To update the list and disappear the sent letters we have to take a second step to click "Mark all letters sent".Can this process be streamli...
Ibrahim Raja about 22 hours ago in Pensions 0 New

Number of AE letters sent

Current there is no way to find number of letters sent in a particular period. We need these number for our invoicing purpose as some our clients might have 100s of letter each pay period. Is it possible to add total number of letters sent in the ...
Ibrahim Raja 1 day ago in Pensions 1 New

Sending pension files when Payslips Finalised

We are finding it a big problem that when we Finalise Payslips so that we can initially send the documents to the client for approval, that the pension file automatically sends to NEST and SMART. This has caused us some problems particularly where...
Denise Menashy 16 days ago in Pensions 0 Future consideration

Ability to add a one-off AVC within the monthly payroll

Our understanding is that an AVC must be added within the employee pension section as a permanent change. It would be useful to eb able to add a one off AVC within a specific payroll month rather than having to add it as a permanent change and the...
Guest about 2 months ago in Pensions 0 Future consideration

Pension postponement creating error flags in employee list

When a employee is deferred due to postponement (non new starters) i.e. they've just gone over the threshold - the employee card is flagged as them needing to be added to the pension (as an eligble employee) - however if you go on the card, it the...
Luke Hayes 17 days ago in Pensions 1 Acknowledged

Pension Refund In a New Tax Year

Pension refunds relating to week 52 or the last week in the tax year cannot be refunded in the new tax year, can payroll be amended to allow cross year refunds?
Guest 6 months ago in Pensions 0 Future consideration

Total contributions on pension reports

So many pension providers only show a grand total for the pension upload. It would be really useful if the pension report and/or contribution screen in Staffology showed a total as well as the employee/employer split.
Simon L 4 months ago in Pensions 1 Future consideration

Multiple scheme choice for AE matched to pay scheme, You can only have one scheme to AE, any other scheme would need to be entered manualy.

You can only have one scheme to AE, any other scheme need to be entered manually, by that time it is already too late and a new employee has already fallen into the wrong pension scheme ie we have monthly and weekly pay schemes with pensions to ma...
Alex Whiley about 2 months ago in Pensions 0 Future consideration

Pensions summary report

The Pensions Summary report is useless for sending pension contributions to the pension company when manually sending pension contributions taken via salary sacrifice. The report adds together the employees and employers contributions and shows th...
Guest over 1 year ago in Pensions 2 Future consideration

Can we have a CSV report generated for legal & General who is our sole pension provider.

Have been told by support to ask the question on here. We currently use IRIS Business and our pension scheme is with Legal & General currently the software creates the CSV file for us and we upload it to their portal after our two different pa...
Kate Riley 2 months ago in Pensions 1 Will not implement