Issue Summary When importing payments such as Tronc, Tips, or Service Charges, these payments are currently being displayed on the first line of the payslip. As a result, the Salary Pay or Basic Pay (Regular Hours)—which ideally should appear firs...

When downloading reports the naming conventions are too generic, so if i am downloading multiple companies at once i do not know which report belongs to which client. This could lead to a potential GDPR breach as a result of the same naming conven...

Hi The new login screen for MyePayWindow introduced in November 2025 does not allow an employee to reset their username if they have forgotten their username in the first place. I had clients telling us that after entering their email address, the...

Introducing a Smarter, Seamless Payroll Experience Say goodbye to manual checklists and scattered follow-ups. With our new task assignment feature, you can easily create and assign a tailored list of action items to your team for each employer—ens...

Option to create rule based processing and finalisation ie if I haven't received any changes by the 24th of the month then process and finalise the payroll run.

Employer Handbook - which would hold all the employers information and pro ration calculations and any other information required to know on how to process the payroll.

Edit the pension letter templates that get uploaded to My Epay Window to include what type of pension they have and the earnings threshold.

This feature in Employer Portal would help users in avoiding data breaches, which could otherwise happen by uploading wrong files inadvertently. This feature would serve as a reminder for the users to be cautious when they are reminded by the prom...

Often clients will ask for all payslips for an employee for a specific tax year etc. Currently this involves downloading a minimum of 12 payslips one by one, more if the employee is fortnightly or weekly paid. Please could a button be implemented ...

While the totals are visible in PDF exports and on screen, they would also be useful when exported as Excel or CSV files, as clients use these to check their figures and reconcile.