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MyEpayWindow- Staff ID with no National Insurance or passport number

Currently in Staffology Payroll it is only possible to push payslips up to MyEpayWindow if ALL employees have a valid national insurance or passport number. It would be useful if this could be extended to be able to include a local authority work ...
Guest about 1 month ago in Payslips 1 Acknowledged

Email to employees as soon as payslip is pushed to myepaywindow

It would be helpful for employees to receive an email notice that their payslip has been published to myepaywindow, currently this is only sent if they don't access the portal within 24hours of it being pushed, meaning that their payslip has been ...
Rebecca Isles 4 months ago in Payslips 1 Acknowledged

HSBC BACS Standard 18 Template is wrong

Issue has been carry on for 20 months from Jul 2023 ever since we changed from Iris to Staffology. Every time we tried to upload the file, it would result in error on HSBCnet. Hence, our payroll executive needs to manually create payment for each ...
Kelly Loh 2 months ago in Payrun 1 Acknowledged

Payslips uploaded to Mepaywindow are awful

Why is the format so different to the standard payslips. We have clients who want to be able to access, print and post out for some employees, but the address is not in the right place.
Luke Hayes 9 months ago in Payslips 3 Acknowledged

Breakdown of BIKs

There is no report that provides a breakdown by employee of individual Benefits in Kind. The only report close appears to be Payruns/Payroll analysis/CSV by employee breadown but this totals the employee BIK.
Guest 11 months ago in Payrun 3 Acknowledged

Ability to choose the payment date for a payment file

The payment files produced will automatically populate with the payment date listed in the schedule but there are times when this needs amending (such as Christmas) when payroll is processed early. The only option currently is to manually amend th...
Jennefer Willmore 8 months ago in Payments & Liability 2 Acknowledged

Documents added to SMP record

It would be useful to be able to upload more than one document to an SMP leave record, as often the MATB1 certificates are sent as 2 documents, and we may have other supporting information from clients
Sarah Crace 10 months ago in Other 1 Acknowledged

Pension Payment

The payment tab of the pension section has a drop down which includes "Set date of Month" but we pay our pension provider the following month so can you add "Set date of Next Month" to the drop down
Guest 7 months ago in Pensions 2 Acknowledged

Merge separate accounts for my e pay window.

We have our main payroll system and two Tronc/tips systems. It would be great if we merge the 3 accounts, so on my e pay window staff have one account to view all payslips. Currently employees have to create 3 different accounts and to create diff...
ERYN HARDING 8 months ago in Payslips 2 Acknowledged

Report on work pattern

We have entered all of our work patterns manually into Staffology payroll. I now want to pull a report to cross check these with our current records but apparently there is no facility to do this.
Guest about 1 year ago in Reports 1 Acknowledged