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Telephone Support

At present we are having issues which are not able to be resolved before the payroll is due. There needs to be telephone support for urgent queries.
Katie Dilloway almost 2 years ago in Other 2 Shipped

Ability to import into payslip notes

Sometimes, clients like to display additional information on a payslip, therefore, we have the ability to add a payslip note. This is fine if there are one or two employees who need a note. If a client needs to add a varying note to all employees,...
Liam Ridgill about 2 years ago in Payslips 0 Shipped

Pension Refund In a New Tax Year

Pension refunds relating to week 52 or the last week in the tax year cannot be refunded in the new tax year, can payroll be amended to allow cross year refunds?
Guest over 1 year ago in Pensions 1 Shipped

Moving with ease through the employees

Good afternoon Just wanted to share a little bug bear with you. Moving with ease through the employees. I’ve thought about this for a while now however since you have changed the banking settings (?) we have had to go through all individuals one b...
Guest over 3 years ago in Employee Setup 5 Shipped

Bank Detail Validation Report

If we were able to run a bank detail validation report before the payments have been processed, We would be able to identify details that dont pass the validation check and these would then be corrected before the payments have been sent. This wou...
chloe guichard over 2 years ago in Payments 8 Shipped

P32 Summary Report with YTD

Currently Staffology have separate pages in P32 for each tax period and no totals YTD. It will be helpful if there is a P32 Summary Report with running totals at the end. For example like the P32 report in IRIS/STAR Payroll Professional Suites. Or...
Ibrahim Raja over 2 years ago in Reports 7 Shipped

Ability to run all reports prior to finalising payrun

Some of our clients want the P32 report and all payslips as part of their intial review process, however these reports can only be run once the payrun has been finalised. As a result it means no automation can be used as part of the finalise pay f...
Guest about 2 years ago in Reports 7 Shipped

Download of recurring payments data

We regularly update employee records with additions and deductions, but there isn't an option to view the combined data for these payments for all employees within the system. It would be helpful to have a report that consolidates this data for al...
Shruthika Todupunuri over 1 year ago in Reports 1 Shipped

SSP - 28th Week

Currently there's no SSP tracker for those coming up to the 28th week of SSP. This will be useful so we don't have to manually track SSP.
George Haynes over 3 years ago in Payrun 3 Shipped

Allocated payrolls

As well as having payroll owners, we should be able to allocate payrolls to users. Have an 'admin' or 'manager' user permission who is able to allocate certain users certain payrolls. We have huge issues with payrolls for people that have left our...
Charlotte Sewell almost 3 years ago in Users 4 Shipped