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Virgin Money / Yorkshire Bank Faster Payment upload not available

We were advised that there would be a template that would work for faster payment uploads but there is not. Would really appreciate a correct version being created. It looks like the standard CSV is closest but needs the first 2 columns deleting a...
Victoria Bluer 4 months ago in Payments 3 New

User - Payroll Client - Editor access needs to amend

I wanted to raise a suggestion regarding the Editor access level under the Payroll Client settings. The current Editor role does not allow users to submit for processing or add processing notes. However, some clients, such as Rights of Women, requ...
Guest about 1 month ago in Users 0 New

Default Options by Frequency

We have multiple clients who operate both weekly and monthly frequencies and due to the fact defaults are set at company level there is a large amount of manual work for one of the frequencies and functionality that can't be used. The top three ar...
Jennefer Willmore 11 months ago in Settings 0 New

Ability to untick auto open when using auto pilot

Currently, when you enable autopilot, it automatically ticks auto open the next period. We would like the option to untick this as we feel it would give us more control over our clients' payroll's.
Gemma Hall 2 months ago in Automation 0 New

Show password in custom and bureau RTI settings

No description provided
Gemma Hall 2 months ago in Settings 0 New

The ability to change the email used to login to Staffology

It would be useful (and much easier of a process) to be able to change the email address that is used as a login ID for payroll processors, rather than having to transfer ownership of the payroll from an old email address to a new. As an example, ...
Guest 2 months ago in Profile 0 New

Be able to push amendments to Employee Records to Myepaywindow

It would be useful to be able to push corrections to an employee record to myepaywindow instead of having to wait until you send payslips eg Address changes and spelling mistakes.
Fiona Morgan 5 months ago in Connected Services 0 New

Timing Of When the P30 Report Is Produced for paying HMRC

Currently the auto email system does not know when is the right time to produce the P30 when a payment of PAYE needs to be made to HMRC. For a weekly payroll it sends the P30 every week when they pay their PAYE monthly! For a quarterly payer of PA...
Christopher Tuckett 4 months ago in Automation 0 New

AutoPilot Option in Working Days

The Auto Pilot Pay run Automation is a great setting for no change payrolls that we operate within the bureau however the scheduling options are in days rather than working days which is really unusual and means that every month we would need to a...
Jennefer Willmore 11 months ago in Automation 0 New

SMP and SPP does to pick up department code for journal

The user therefore has to process manual journals.
Pete Bradbury 4 months ago in Other 0 In Progress