Report showing a full breakdown of the calculation for Tax, NI and Pension, showing bandings, free pay %figures etc. Clients would be able to access this and we are able to support them and see the same information at the same time to guide them t...

Please add an "Accountant" role with read-only access to run reports, without viewing sensitive employee data. This would save time and reduce manual report requests from accountancy firms.

Currently, the AE Assessment report is showing monthly employees assessment date as "never assessed" even though I have run the cyclical re enrolment process. We have been advised that because the employees were already in the pension scheme, they...

We have a number of clients that run both weekly and monthly payrolls. The employer has an AE pension scheme with 2 worker groups, 1 for the weekly and 1 for the monthly. When we ran the cyclical re enrolment process the system re-enrolled the wee...

As a bureau separate roles are needed but the ones available are either too broad or too restrictive. There needs to be a role that enables processing but has less control than an admin user.

Sometimes I have forgotten to click re-calculate when changing a salary and then ued the daily rate showing for a different calculation and it ended up being incorrect. Cannot it not be re-calculated automatically? Surely we want to remove the cha...

I have a great idea, when we contact you to say something is rubbish, instead of asking us to log it down as an Idea, why don't you log it down as a suggested improvement.

P11 (detailed) report, NI Year to Date Report not including leavers When running a P11 (detailed) report, and selecting "All Employees" it this does not include any leavers from the current tax year. Please can this be updated. Also when creating ...

For an amended FPS is there a possibility to have this for individual employees rather than the entire population, the reason being HMRC creates a new line entry for all employees and our clients are not pleased with this approach as they say it c...

Currently, tax code notifications received from HMRC are being automatically applied to employees while the payroll is in an open status. To maintain accuracy and avoid unintended changes during payroll processing, we recommend that tax code notif...