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SSP should look at continuous date and not start date

Currently SSP won't pay from a TUPE'd employees start date, this should look at their transfer date instead so SSP can be paid.
Jade England about 2 months ago in Payments 0 Will not implement

Auto email reports - zipped folder

Could there be an option for the auto generated emailed reports to be one zipped password protected folder rather than individual password protected documents? Our clients are a little annoyed at having to put the password in multiple times!
Emily Libby about 1 year ago in Automation 0 New

Leave Calculations for New Starter

When using a day based holiday leave setting at company level, it would be useful if the software would adjust the entitlement remaining from the annual default to the pro-rata value relevant to the new starter based on their join date. Current pr...
Jennefer Willmore 10 months ago in Other 0 New

Benefit BIK uploads and adjustments - How to adjust and make corrections

the importing of benefits. I had an issue this month as I needed to estimate the figures for April and waiting for the invoice. There is no update function so once imported, needs manual intervention so from the dark ages. To get around this with ...
Shahid Ashruff 4 months ago in Payments 0 In Progress

pension file - The enrolment data is only visible during the first week when exporting the pension file. This poses a challenge for businesses with a weekly payroll like ours, as the data needs to be manually filled out each week. Even in Earnie, we were able to generate full enrolment data every week.

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Guest 3 months ago in Pension Providers 0 New

Make cost split between departments work on journal imports

It is not currently possible to automate the journal posting process to software whilst also splitting pay codes by department. It would be helpful if this was possible so the journal posting process could be fully automated for larger clients onc...
Chris Holland-Skinner 11 months ago in Automation 0 New

Virgin Money / Yorkshire Bank Faster Payment upload not available

We were advised that there would be a template that would work for faster payment uploads but there is not. Would really appreciate a correct version being created. It looks like the standard CSV is closest but needs the first 2 columns deleting a...
Victoria Bluer 4 months ago in Payments 3 New

User - Payroll Client - Editor access needs to amend

I wanted to raise a suggestion regarding the Editor access level under the Payroll Client settings. The current Editor role does not allow users to submit for processing or add processing notes. However, some clients, such as Rights of Women, requ...
Guest about 1 month ago in Users 0 New

Default Options by Frequency

We have multiple clients who operate both weekly and monthly frequencies and due to the fact defaults are set at company level there is a large amount of manual work for one of the frequencies and functionality that can't be used. The top three ar...
Jennefer Willmore 11 months ago in Settings 0 New

Ability to untick auto open when using auto pilot

Currently, when you enable autopilot, it automatically ticks auto open the next period. We would like the option to untick this as we feel it would give us more control over our clients' payroll's.
Gemma Hall 2 months ago in Automation 0 New