The no-reply email needs to be set with no replies. There shouldnt be any replies sent to the email address. My employees are continually sending me emails.
There needs to be some sort of admin account access for bureau clients. At the moment, if a team member is absent or has login issues and they are the "owner" of a clients payroll there is no way that I'm aware of for anybody else to access this. ...
Rather worryingly, our clients with "payroll client - approver" access have the ability to process their year end. Can this be urgently removed - we don't want clients to attempt to do this themselves and need to complete full reconciliations befo...
Jennefer Willmore
about 2 months ago
in Bureau
0
Planned
When looking at the employers list, there are three sub-headings; Your Employers, Other Employers & Archived. The separate archive heading feels superfluous because when you archive the employer they remain in both the main Your Employers list...
Jennefer Willmore
3 months ago
in Bureau
1
Future consideration
Ability for bureaus to download usage by employer stats into CSV/XLSX
The per employer usage stats held at tenant level are very useful, particularly for client billing as it contains number of payslips processed but also for analysis as it contains variance/change to prior month also but it is only available on scr...
Jennefer Willmore
6 months ago
in Bureau
1
Future consideration
When you want to change client and you select the drop down could that last 5 clients you used be in that list rather than having to click on all clients and scroll down. Useful when you were working on a payroll but had to look at something in an...
Ruth Griffiths
8 months ago
in Bureau
0
Future consideration
Group employers in employers list global for all user
It's really furstrating to allocated employers to a group but it is only for an individual user. This should be a global setting that affect all users for those payrolls. Also can the 'Your employers' and Other employers lists be merged - Or can w...
1
Future consideration
1
Acknowledged
