SSP YTD cannot be entered prior to opening a payrun, each time we update YTD it drops off after pay run - How can this be resolved?

It would be great if we could select more reports to be added to the Payroll Auto Email template, to include reports with Year to Date figures. Please could you expand the options of which reports can be attached?

Currently, in the salary sacrifice group settings, the 'Apply NI Savings to Employer Pension Contribution' option works well for standard contributions. However, when I enable 'Override Worker Group Contributions for this Employee' to customise pe...

When I last ran payroll, one employee who is on minimum wage was being flagged as being paid below the threshold, but in fact her salary is £22510 so is marginally above it. The only way to remove this warning was to switch the warning off. Is it ...

At present, you can only send a password-protected PDF of the form P45 to the employee and not to the employer, who should have a copy for their records. Under GDPR we should not be sending this as a non-password-protected document. Please could y...

For salary sacrifice pension scheme, where manual adjustments are made to the EE NI (rounding off diff) this then drops the NI save and so we need to duplicate the work effort to put the NI save back on. This is causing us alot of manual work, ple...

If someone is in a relief at source pension scheme, the pension scheme calculates the 20% tax relief correctly, however if they have an AVC then tax relief is not calculated on the AVC. The same rule should apply to the AVC as that employee’s pens...

if we had an eye option for the Govt Gateway password field so that the user could see it before submitting the EPS. At the moment, it can only be seen while adding the password during the RTI bureau setup initially and there is no way to see it a...

Loans can only be set up manually with balance amounts - We would like to be able to import this data / figures to avoid manual work