Pension postponement creating error flags in employee list
When a employee is deferred due to postponement (non new starters) i.e. they've just gone over the threshold - the employee card is flagged as them needing to be added to the pension (as an eligble employee) - however if you go on the card, it the...
Luke Hayes
3 months ago
in Pensions
1
Acknowledged
View chat history on support (https://oneiris.my.site.com/iris/s/)
Please could we be able to view the chat history once the chat has been closed? Often I ask a question on live chat, the answer can take a long time to come so I start doing something else, then I miss the response and the chat is closed so I have...
I want to add a narrative on all employee payslips every month, there should be a way to do this without adding a note to each employees payslip individually each payrun.
Lyn Yaxley
3 months ago
in Payslips
0
Future consideration
Information within the Help Centre on the Third Party Native API's
Currently stuck between a rock and a hard place as a bureau trying to explain to our clients how the native API integrations work as there is no information within the help centre and everywhere you turn there is no help. The answer from Staffolog...
It would be useful to see all documents & communications sent to an employee in their card (with attachements) and the ability to resend, reupload to MEPW etc. If this could then be filtered by type - payslip, pension, P45 etc.
Luke Hayes
3 months ago
in Employee Setup
0
Future consideration
We had issues with payslips bouncing using the default mail settings in staffology. However the mail logs just show these emails as sent. Need more details where a message has bounced or failed to deliver.
Luke Hayes
3 months ago
in Settings
0
Future consideration
This would be very useful to this Bureau's ability to continue offering a service to existing Clients - on the IPP software, we have been able to process annual and quarterly scheduled payrolls and we have a number of Clients who utilise this serv...
When trying to upload a csv file to NEST pension it rejects the file. It says you have entered a T as the record identifier for the trailer record in the file ?? What is this The earnings period start date isnt valid. Please check you have entered...