At the moment new starters don't appear for processing in the current run unless they have been added prior to the run opening. This can cause an issue when new starter info arrives late, after processing has already been started. The entire run w...

We are finding it a big problem that when we Finalise Payslips so that we can initially send the documents to the client for approval, that the pension file automatically sends to NEST and SMART. This has caused us some problems particularly where...

For Salary Sacrifice pension schemes, the NI saving is added to the ER Pension. However, if any changes are made to the EE pension on the Payroll tab during processing, the NI saving is not then included in the ER pension, meaning this has to be m...

Being new to Staffology, it seems that there is a lot of back and forth between tabs when processing a new employer / payroll which accumulates additional time. It will be helpful for any newbie to view the tabs in the order of process, i.e: Dashb...

The pension letter template does not sync to MEPW, so the edit template function in Staffology does not do anything. Please could this be addresses ASAP. The template used by MEPW is very outdated and refers to how contributions will be increased ...

When creating Report Templates, create the option to group results together, and create sub-totals for the groups. I also want to be able to only output the sub-totals themselves, rather than the underlying data. Examples: I want to group the resu...

Could you please confirm - is it possible to generate payslips for employees even though they are on zero pay (Zero gross and Zero Net), but employer is contributing to ER pension. Client would like to produce a payslips showing zero Gross/Net pay...

If you are given for instance a change of address after the payroll has been run it would be useful to go back and amend previous payslips for this information. Only for items that do not affect PAYE/NIC

It would be helpful if OSP could record half-day sickness absences accurately, as the current system is treating them as full days. This is affecting the calculation of scheme entitlements when an employee is only off for part of a day.

Please can we have the option to either set pro-ration for starters to the whole pay period if they start on the first working day e.g. if they start on 3rd of month which is the first working day, so it pays the whole monthly salary. Some clients...