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Virgin Money / Yorkshire Bank Faster Payment upload not available

We were advised that there would be a template that would work for faster payment uploads but there is not. Would really appreciate a correct version being created. It looks like the standard CSV is closest but needs the first 2 columns deleting a...
Victoria Bluer 5 months ago in Payments 3 New

Be able to push amendments to Employee Records to Myepaywindow

It would be useful to be able to push corrections to an employee record to myepaywindow instead of having to wait until you send payslips eg Address changes and spelling mistakes.
Fiona Morgan 5 months ago in Connected Services 0 New

Restrict user access to a payroll at one given time

At present, multiple users can access a clients payroll - changes may occur without the payroll provider knowing and therefore payroll reports could be incorrect/wrong Should only allow 1 user to access at a time to prevent errors
Pooja Patel 7 months ago in Users 0 New

Ability to untick auto open when using auto pilot

Currently, when you enable autopilot, it automatically ticks auto open the next period. We would like the option to untick this as we feel it would give us more control over our clients' payroll's.
Gemma Hall 3 months ago in Automation 0 New

AutoPilot Option in Working Days

The Auto Pilot Pay run Automation is a great setting for no change payrolls that we operate within the bureau however the scheduling options are in days rather than working days which is really unusual and means that every month we would need to a...
Jennefer Willmore 11 months ago in Automation 0 New

The ability to change the email used to login to Staffology

It would be useful (and much easier of a process) to be able to change the email address that is used as a login ID for payroll processors, rather than having to transfer ownership of the payroll from an old email address to a new. As an example, ...
Guest 3 months ago in Profile 0 New

Timing Of When the P30 Report Is Produced for paying HMRC

Currently the auto email system does not know when is the right time to produce the P30 when a payment of PAYE needs to be made to HMRC. For a weekly payroll it sends the P30 every week when they pay their PAYE monthly! For a quarterly payer of PA...
Christopher Tuckett 5 months ago in Automation 0 New

Errors shown during employee import

When importing employee data (especially large piece of data at the point of implementation), the errors shown are individual rather than in bulk : example of an error "5 Payroll Codes in your CSV file (including '1802') are already in use". It wo...
Raluca Ioan over 1 year ago in Settings 1 New

Pay History for AVRG Holiday

Please exclude holiday pay from the calculation of the average holiday rate calculation. The included holiday pay is increasing the holiday pay rate when it should not. Only the paid hours/bonuses should accrue holiday and influence the average ho...
Guest 8 months ago in Payments 0 New

Search Employees Field (Two Character Names/Two Character Payroll Codes)

The search employee field does not function with only two characters. This means that we cannot use this function for any two character names (Wu, To, Yi etc) or any employee payroll codes less than 100.
Jennefer Willmore 11 months ago in Other 0 New