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Pensions

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Pension export to contain annual salary details as required by pension provider

The pension export for one of our pension providers is not recording the salary information correctly. Pension contributions are correctly being calculated on salary (inc multiple role) plus allowances. However, the annual salary figure shown on t...
Caroline McCart 2 days ago in Pensions 0 New

Monthly Pension Payment Report Totals

We run a weekly payroll and therfore have weekly pension deductions. Payment to the pension provider has to be submitted on a monthly basis. It would be great to have a monthly report that shows the total monthly deductions for each employee so we...
Guest 11 days ago in Pensions 0 New

Pension Assessment for employees is not recording details for first few months under postponement

I've tried to raise this issue with Staffolofy Support, but appartently is another feature lacking in staffology. When staff are added to the payroll, Staffology is not always recording the initial postponment assessments for each payrun where emp...
Luke Hayes 11 days ago in Pensions 0 New

Streamlining the EA letters process

When sending the bulk AE letters we have to click on "Email all Letters" but this doen't update the list. To update the list and disappear the sent letters we have to take a second step to click "Mark all letters sent".Can this process be streamli...
Ibrahim Raja 5 months ago in Pensions 0 Future consideration

Report leavers to NEST

New starters and contributions are imported to NEST from Staffology but leavers do not get imported when other software providers can handle this.
Guest 4 months ago in Pensions 0 Pending Review

Number of AE letters sent

Current there is no way to find number of letters sent in a particular period. We need these number for our invoicing purpose as some our clients might have 100s of letter each pay period. Is it possible to add total number of letters sent in the ...
Ibrahim Raja 5 months ago in Pensions 1 Future consideration

Sort out the mapping on Staffology for various Pension Providers

When we changed from Iris Paymaster to Staffology, none of the mapping matches to Legal and General. Iris had previous done the bespoke mapping for me, but Staffology don't offer this, but they should. It's a requirement and should be dealt with u...
Guest 25 days ago in Pensions 0 Future consideration

Two way communication and authorise Direct Debit payments to NEST

Please could we have two way communication with Nest so we can retrieve opt out's directly to Staffology, and DD payments can be triggered without having to log into Nest directly and authorise the payments? This would increase the functionality o...
Emily Libby 4 months ago in Pensions 0 Future consideration

View historic pension letters

Please could we have access to view historic pension letters which have been sent to employees, along with the date and method they were provided? This would help a lot with employee queries. It could be visible in the same location as historic pa...
Emily Libby 4 months ago in Pensions 0 Future consideration

Pension Earnings Period should be based on the pay schedule, not the pay date

If a payroll is processed in arrears, for example pay date 1st December for pay period previous calendar month, then the earnigns period for pension should be 1st to 30th Nov, not 1st -31st December. Please can this be amended?
Emily Libby 3 months ago in Pensions 1 Will not implement