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Status Shipped
Categories Payrun
Created by Guest
Created on Oct 18, 2023

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Timer on connection time out

Hello,

Can you include a timer to indicate that you are about to disconnect a user as it keeps happening in the middle of a payrun which disrupts the process.
Thank you

  • Attach files
  • Ben Fletcher
    Reply
    |     Jul 11, 2024

    This is tagged as 'shipped' but it still appears to be an issue. I am being disconnected/frozen out every hour while actively working, with no warning or timer. I'm not sure of the purpose of this, as I am not always even required to re-log in!

  • Admin
    Izzy Hayhurst
    Reply
    |     May 15, 2024

    Hey - Great news, the fix for the 401 errors will be live on Thursday.

  • Admin
    Izzy Hayhurst
    Reply
    |     Oct 23, 2023

    Hey - Thanks for raising! This is on our radar and we aim to have it fixed within 2-4 weeks. I will update this Idea once the fix is live.

  • Guest
    Reply
    |     Oct 19, 2023

    It seems to time out even when you are actively processing the payroll, I would think that it should only time you out for periods of inactivity.
    I agree with the OP, it is very frustrating when Staffology decides to log you out when your in the middle of processing a payroll.

3 MERGED

Authenticator needs to be revamped

Merged
I am all for security but being in and out of Staffology all day, it gets very very annoying having to, not only log in again, but also find the code on my phone. Must have done it about 30 times today alone. At least have a 7 days tick box like H...
Guest 9 months ago in Other 2 Shipped