Ideas Portal
If an employee is accidently added to a different schedule, no payroll is processed under this schedule and the correct option is selected from the drop down upon noticing the issue, it is not currently possible to deactivate this schedule so it becomes greyed out alongside the other default schedules not in use.
We have been advised by support that it will only drop off at the turn of the tax year which means that this accidental selection can have implications for up to 364 days.
We have a number of clients that this has happened to and it has made for a really poor experience and has made them nervous to explore the system in case they click something else that can have permanent implications for the remainder of the tax year. This is not the experience we would like them to have and not the experience I'm sure IRIS would like their clients to have. We want to encourage them to use and update the system.
Additionally, as time passes (along with potential changes in processing personel), the redundant pay schedule looks as though the payroll has fallen behind or has been set up ready to 'catch up' for a client.
Once the last employee leaves, ie. the current employees changes from 1 to 0, could we be presented with a pop up asking if we would like to archive the schedule until further notice? Then grey it out. To add a new employee to that schedule, we would then need to restore the schedule by actively unticking the box.