There are some working patterns that the system can't currently support such as 3 on 3 off or irregular patterns that aren't based on 7 days and in these circumstances, we would like to disable the auto calculation of the Base Hourly Rate and Base Daily Rate.
It is far better to have a £0.00 value than an incorrect value and saves us explaining to clients that we know the figure is wrong but we can't remove it so please ignore.
If you add a 0 hours working pattern to these individuals, the daily rate will zero out but the hourly rate will not. Staffology support have explained that if there are no hours, it will calculate against 37.5 instead as is needed for other back end features such as holiday.
Hey Jennefer - we are currently working behind the scenes to handle shift working patterns and hope to have this released by January 2025 if not sooner. If we have the ability to handle these working patterns, would this request still stand?