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NI savings for the employer contribution are automatically turned off when using custom contributions for an employee

Currently, in the salary sacrifice group settings, the 'Apply NI Savings to Employer Pension Contribution' option works well for standard contributions. However, when I enable 'Override Worker Group Contributions for this Employee' to customise pe...
Christopher Tuckett 9 months ago in Pensions 0 New

Editors to have visibility of tax code notices

Editors are able to add new starters and edit existing employees and edit payslips. It seems illogical that they do not have access to view the tax code notices. It would be a lot easier to verify tax codes used if they did
Guest 5 months ago in RTI & Notices 0 New

Provide an explanation of how tax/ NI or Student Loan has been calculated

I had a facility to send to a client an detailed explanation of how an employee's net pay was calculated in my previous significantly cheaper payroll software. This was very useful to be able to send when net pay was queried. I could choose tax , ...
Annette Mackay about 1 year ago in Payslips 1 New

SAUTR causing error on RTI

When submitting a NINO Verification Request (NVR), we received the following error: “Invalid content found at element 'SAUTR'” Upon checking the XML, we noticed that the <SAUTR> field was included under <EmpRefs>, which is not compatib...
Kelly Loh 5 months ago in RTI & Notices 0 New

Gender Default

when adding new starters in payroll is it possible when adding Mr the gender defaults to Male and when adding Miss/Mrs gender default to female?
Guest over 1 year ago in Employee Setup 0 New

Salary Sacrifice pension override

For salary sacrifice pension scheme, where manual adjustments are made to the EE NI (rounding off diff) this then drops the NI save and so we need to duplicate the work effort to put the NI save back on. This is causing us alot of manual work, ple...
Stacey Hendry 9 months ago in Pensions 0 New

Can we have a report to export average hours worked for Enhanced holidays

We need a report to export which will show the average hours for each period along with the average rate.
Duncan Irving 2 months ago in Payrun 0 New

Employer record

Please can you enable the UTR and CoTax lines in the company record to be both filled in with the same number. (as it is the same number). When I file an EPS I have to delete the UTR box and when I file the CIS300 I have to delete the CoTax box. I...
Guest 9 months ago in Settings 0 New

Occupational Paternity Pay - Hourly paid staff

Currently we have been advised to use Custom payment and pay for 100% pay including SPP. This worked for Monthly/Salaried Staff, but does not for Hourly Paid staff. We have to use a custom pay code to pay the occupational paternity for hourly pad ...
Rachael Warne 5 months ago in Payrun 0 New

Payment Failure Notification

Have a notification on the employer dashboard that a payments file has failed when sent through a connected payments service such as Bottomline/Modulr/Telleroo. Currently if a file fails it is not obvious, and risks that employees will not be paid.
Guest 7 months ago in Payments & Liability 0 New