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Auto EPS Should Report A Refund of Apprenticeship Levy to HMRC

I noticed an amount showing as overdue for month 3 2025-26 on my client's PAYE account. I'm scratching my head for a while as I don't know what's caused this underpayment. Eventually I realise that this has been caused by Staffology's auto EPS fai...
Christopher Tuckett about 1 month ago in Automation 1 New

Employee number

No description provided
Guest 23 days ago in Accounting 1 New

Automation failure warnings

Please could we have a warning if any part of an automated payroll has failed? For example payslips haven't gone, email has bounced, rti has failed. This would need to be a warning which remains and can be accessed like the pension failed warning,...
Emily Libby 11 months ago in Automation 0 Future consideration

Add date function to Pay run automation - Auto Emails

Please can we get this added so we're able to send automated emails which are only needed at certain times of the month rather than each time a pay run is finalised? For example, P30/P32's we only need to send nearer the end of the tax month and w...
Louie Hart over 1 year ago in Automation 0 Future consideration

HMRC Payment Posting

Why does Staffology still try to post HMRC Payments when we have "include HMRC Payments" UNTICKED within the employer bank settings? If this setting is not ticked we should not be given the option then to post the payments which we can currently
Stacey Hendry 27 days ago in Settings 0 New

Ability to override holiday days in leave section

When entering holiday, days that count as working days are dependent on the working pattern for the employee. The challenge with this is that not all employees have set days. There needs to be an override facility so that when entering a time peri...
Jennefer Willmore 4 months ago in Other 0 New

Staffology Tenant - Maintaining User Records

We operate a Bureau and as part of contractual agreement with clients, only active employees of the bureau should have access records in the system. I therefore need to remove 3 User records from the Tenant but there is no option to set the curren...
Matthew Gillett about 1 month ago in Users 0 New

Deleted/Replaced AEO

When an Attachment Order (AEO) is deleted or replaced, the system does not display the amount that was previously deducted in any report. This deducted amount is not captured in the "Payments Made" section or any AEO reports. It would be helpful i...
Shruthika Todupunuri 10 months ago in Other 0 Future consideration

Rejection messages to show in the portal

Sometimes the rejection message emails are lost and we have to email the client for these again. If these were accessible in the portal this would be helpful.
Guest about 1 year ago in Other 0 Future consideration

Mail Logs_search field

Currently we don't have the option to enter the page no or payment date to search the Employee. If page no / payment date entry / search field is enabled it would be more feasible for search. Time spent to search an Employee details will be reduce...
praveena sheshubabu 10 months ago in Automation 0 New