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pension file - The enrolment data is only visible during the first week when exporting the pension file. This poses a challenge for businesses with a weekly payroll like ours, as the data needs to be manually filled out each week. Even in Earnie, we were able to generate full enrolment data every week.

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Guest 2 months ago in Pension Providers 0 Future consideration

Benefit BIK uploads and adjustments - How to adjust and make corrections

the importing of benefits. I had an issue this month as I needed to estimate the figures for April and waiting for the invoice. There is no update function so once imported, needs manual intervention so from the dark ages. To get around this with ...
Shahid Ashruff 3 months ago in Payments 0 Started

Virgin Money / Yorkshire Bank Faster Payment upload not available

We were advised that there would be a template that would work for faster payment uploads but there is not. Would really appreciate a correct version being created. It looks like the standard CSV is closest but needs the first 2 columns deleting a...
Victoria Bluer 3 months ago in Payments 3 Future consideration

Be able to push amendments to Employee Records to Myepaywindow

It would be useful to be able to push corrections to an employee record to myepaywindow instead of having to wait until you send payslips eg Address changes and spelling mistakes.
Fiona Morgan 4 months ago in Connected Services 0 Future consideration

Bulk P60 template update

advise if there is a way to amend the template and this save for all clients, or is it a case of when we update the templates in settings, it will only update for the client we are in. The standard p60 template isn't great, and doesn't have a lot ...
Guest 4 months ago in Other Settings 0 New

Annual CIS Statement uploaded to MyEpaywindows

Our CIS subcontractors are paid weekly and have a statement sent to Myepaywindows every pay day. At the end of the year, they all require an annual statement, confirming one total Gross, Tax & Nett pay. You can produce this in Staffology but c...
Guest 3 months ago in Connected Services 0 Future consideration

Title Journals with pay period when importing to QuickBooks

When importing to QuickBooks we have found that it automatically generates the journal title based off a previously entered journal in QuickBooks, this means frequently it is hard to find the payroll journals as they have names that are irrelevant...
Guest 4 months ago in Connected Services 0 Future consideration

Pay History for AVRG Holiday

Please exclude holiday pay from the calculation of the average holiday rate calculation. The included holiday pay is increasing the holiday pay rate when it should not. Only the paid hours/bonuses should accrue holiday and influence the average ho...
Guest 7 months ago in Payments 0 Future consideration

Option to process payments to Multiple bank accounts

Option to do payments to multiple bank accounts on Staffology for the same employee
Stacey Hendry 5 months ago in Payments 0 Future consideration

Xero payroll journals to be posted as Approved (not Draft)

It's a pain having to go into Xero to "approve" the draft payroll journals, whilst QBO journals are posted as approved with no further manual adjustments required. Please change it so the journals get posted as approved (or, so there's an option i...
Guest 12 months ago in Accounting 0 Future consideration