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Automated EPS issues

When automated, the EPS doesn't show on the automated settings within the finalisation window. It would be helpful when checking at finalisation if this was updated, it would appear this relatively new feature was added in a hurry!
Andrea Squires 6 months ago in Automation 0 New

Flexible permissions with granular control levels

Current Situation: Users for a single client can only be allocated ONE role. The only way to currently give the same user another role is to have them log in with a new email address and assign them a new role permissions. Brilliant Request! - Can...
Alastair Fielden 9 months ago in Users 0 New

Xero payroll journals to be posted as Approved (not Draft)

It's a pain having to go into Xero to "approve" the draft payroll journals, whilst QBO journals are posted as approved with no further manual adjustments required. Please change it so the journals get posted as approved (or, so there's an option i...
Guest about 1 year ago in Accounting 0 New

View chat history on support (https://oneiris.my.site.com/iris/s/)

Please could we be able to view the chat history once the chat has been closed? Often I ask a question on live chat, the answer can take a long time to come so I start doing something else, then I miss the response and the chat is closed so I have...
Emily Libby 11 months ago in Other 0 New

Adding a meaningful reference on the bacs file

Adding a meaningful reference to the bacs payment file so PAYE payments can easily be identified to the client i.e current reference 'BACS' suggested 'PAYE BACS'
Karen James 2 months ago in Payments 0 New

Pay codes must be blocked from being deleted if there are any values against them.

The system must block the deletion of any pay codes that have a value against them. Amongst other things, this causes the journal to be out of balance.
Lisa Ramos 9 months ago in Settings 0 New

Employer record

Please can you enable the UTR and CoTax lines in the company record to be both filled in with the same number. (as it is the same number). When I file an EPS I have to delete the UTR box and when I file the CIS300 I have to delete the CoTax box. I...
Guest 10 months ago in Settings 0 New

Statutory Payments

Currently when an employee is off, the basic pay line on the payslip is reduced to take into account the absence. Would it be possible to have the option for the basic pay line to remain at the normal salary and a second line absence deduction? Th...
Guest over 2 years ago in Payments 0 New

Customise the automated emails for payroll approval

It would be beneficial to be able to customise the emails that are automatically sent when a payroll is sent to the payroll client approver for approval. As a bureau this would be beneficial so that we can reconfirm our companies timescales / SLAS...
Jennefer Willmore about 1 year ago in Settings 0 New

Mail Log deletes previous date if re-set

At the moment if we re-send an email from the mail log the new sending overwrites the original so is not a true log of what has actually been sent. It only shows the most recent and not all emails that have been sent
Pay Roll 6 months ago in Other 0 New