View chat history on support (https://oneiris.my.site.com/iris/s/)

Please could we be able to view the chat history once the chat has been closed? Often I ask a question on live chat, the answer can take a long time to come so I start doing something else, then I miss the response and the chat is closed so I have to ask again! It would be very helpful to be able to scroll up when the chat is closed and see the response.