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NEST pension payment date

When uploading a nest pension file it comes up with an error saying that nest cannot match contribution as the payment due date is missing, please enter payment due date - you can't do this currently - can this be changed to include a payment due ...
Emma Kellett 21 days ago in Pensions 0 New

Fix IFC02011 Error with Nest Pension uplodads

When a new employee is added to the pension scheme there is now an issue where error IFC02011 appears saying "A member is uniquely identified by member's National Insurance number or Alternative Unique Identifier. The member's identifier is being ...
Guest about 1 month ago in Pensions 1 New

Streamlining the EA letters process

When sending the bulk AE letters we have to click on "Email all Letters" but this doen't update the list. To update the list and disappear the sent letters we have to take a second step to click "Mark all letters sent".Can this process be streamli...
Ibrahim Raja 10 months ago in Pensions 0 Future consideration

Number of AE letters sent

Current there is no way to find number of letters sent in a particular period. We need these number for our invoicing purpose as some our clients might have 100s of letter each pay period. Is it possible to add total number of letters sent in the ...
Ibrahim Raja 11 months ago in Pensions 1 Future consideration

View historic pension letters

Please could we have access to view historic pension letters which have been sent to employees, along with the date and method they were provided? This would help a lot with employee queries. It could be visible in the same location as historic pa...
Emily Libby 10 months ago in Pensions 0 Future consideration

Two way communication and authorise Direct Debit payments to NEST

Please could we have two way communication with Nest so we can retrieve opt out's directly to Staffology, and DD payments can be triggered without having to log into Nest directly and authorise the payments? This would increase the functionality o...
Emily Libby 9 months ago in Pensions 0 Future consideration

Monthly Pension Payment Report Totals

We run a weekly payroll and therfore have weekly pension deductions. Payment to the pension provider has to be submitted on a monthly basis. It would be great to have a monthly report that shows the total monthly deductions for each employee so we...
Guest 6 months ago in Pensions 1 New

Allow adjustment to NEST reported period dates by pay frequency

When reporting pensions to NEST the dates do not always align, there is a great feature that you have that allows you to adjust the reported period dates. However, if you have more then one pay frequency on Staffology it adjusts both frequencies, ...
Guest about 1 month ago in Pensions 0 New

Re Case Number 00575746 - AVC

When creating an AVC it would be helpful if there was the ability to create a new Work Group for the AVC without removing the employee from the original Work Group, so that there is the ability to choose a percentage of the whole salary for the AV...
Terry Mills about 1 month ago in Pensions 0 New

Sending pension files when Payslips Finalised

We are finding it a big problem that when we Finalise Payslips so that we can initially send the documents to the client for approval, that the pension file automatically sends to NEST and SMART. This has caused us some problems particularly where...
Denise Menashy 11 months ago in Pensions 1 Future consideration