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Status New
Categories Payments
Created by Emily Libby
Created on Nov 4, 2024

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Modulr Payments File

Please could you add a Modulr payments file export within Staffology. Currently there is no way to download a payments file as a backup when the direct Modulr connection has an issue (e.g., connection failures, reruns, etc.). This creates a significant problem as each payment has to be entered manually.

A payments file would act as a failsafe in these instances. IPP offers this functionality, as do a lot of other software. Currently the recommended process for linking a payroll to Modulr is down, which means I am having to manually recreate a recently migrated payroll in IPP in order to generate a payments file.

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  • Admin
    Samuel Breeze
    Apr 30, 2026

    Hey @Guest ! 👋

    From what we understand, Modulr uses the BACS Standard 18 file format for payments – which is great news because we already support that!

    Could you give this a try and let us know how you get on?

    1. Head to your employer settings (you can use this link as a shortcut: https://app.staffology.co.uk/settings/employers)

    2. Click on the 'Bank Account' tab

    3. Change your payment CSV method to 'HSBC BACS (Standard 18)'

    4. Go to Reports > Pay Runs > Required Payments

    5. Download your payments file

    Once you've done that, let us know if the file works OK with Modulr!

    Thanks again

    Reply