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View chat history on support (https://oneiris.my.site.com/iris/s/)

Please could we be able to view the chat history once the chat has been closed? Often I ask a question on live chat, the answer can take a long time to come so I start doing something else, then I miss the response and the chat is closed so I have...
Emily Libby 9 months ago in Other 0 Acknowledged

Xero payroll journals to be posted as Approved (not Draft)

It's a pain having to go into Xero to "approve" the draft payroll journals, whilst QBO journals are posted as approved with no further manual adjustments required. Please change it so the journals get posted as approved (or, so there's an option i...
Guest 11 months ago in Accounting 0 Future consideration

Employer record

Please can you enable the UTR and CoTax lines in the company record to be both filled in with the same number. (as it is the same number). When I file an EPS I have to delete the UTR box and when I file the CIS300 I have to delete the CoTax box. I...
Guest 7 months ago in Settings 0 Future consideration

Pay History for AVRG Holiday

Please exclude holiday pay from the calculation of the average holiday rate calculation. The included holiday pay is increasing the holiday pay rate when it should not. Only the paid hours/bonuses should accrue holiday and influence the average ho...
Guest 6 months ago in Payments 0 Future consideration

use the same paycode for multiple payments

It would be helpful if we could use the same pay code for different payments in HR pro. We use a fixed pay scale which are all basic salaries but currently you can only use 1 pay code to 1 payment. All 12 payments are salaries and we are now havin...
Guest 4 months ago in Payments 0 Pending Review

Customise the automated emails for payroll approval

It would be beneficial to be able to customise the emails that are automatically sent when a payroll is sent to the payroll client approver for approval. As a bureau this would be beneficial so that we can reconfirm our companies timescales / SLAS...
Jennefer Willmore 10 months ago in Settings 0 Future consideration

Auto email template - incorrect wording needs correcting

Hi there, when we use the system template for "Payroll Auto Email", the wording says: " I've just completed the Monthly payrun for XXXXXXXXXXXXXXXXXXX. Please see the attached the relevant files for Month 8 that haven't been emailed directly to em...
Guest 6 months ago in Automation 0 Pending Review

Creation of 'Tasks' - to automate report saving

The system should accommodate the creation of 'Tasks' that an be create an run to automatically save a selection of reports.
Guest 6 months ago in Automation 0 Future consideration

Pay codes must be blocked from being deleted if there are any values against them.

The system must block the deletion of any pay codes that have a value against them. Amongst other things, this causes the journal to be out of balance.
Lisa Ramos 7 months ago in Settings 0 Future consideration

Primary Role Within Multi Roles Feature

You should be able to identify a 'primary' role within the multi role feature so that when you move to the Pay Options screen the data that auto populates is that of the primary role. Currently, the auto populated data is just the first role in th...
Caroline McCart 5 months ago in Other Settings 0 Future consideration