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View chat history on support (https://oneiris.my.site.com/iris/s/)

Please could we be able to view the chat history once the chat has been closed? Often I ask a question on live chat, the answer can take a long time to come so I start doing something else, then I miss the response and the chat is closed so I have...
Emily Libby 11 months ago in Other 0 New

Pay codes must be blocked from being deleted if there are any values against them.

The system must block the deletion of any pay codes that have a value against them. Amongst other things, this causes the journal to be out of balance.
Lisa Ramos 9 months ago in Settings 0 New

Employer record

Please can you enable the UTR and CoTax lines in the company record to be both filled in with the same number. (as it is the same number). When I file an EPS I have to delete the UTR box and when I file the CIS300 I have to delete the CoTax box. I...
Guest 9 months ago in Settings 0 New

Customise the automated emails for payroll approval

It would be beneficial to be able to customise the emails that are automatically sent when a payroll is sent to the payroll client approver for approval. As a bureau this would be beneficial so that we can reconfirm our companies timescales / SLAS...
Jennefer Willmore about 1 year ago in Settings 0 New

Statutory Payments

Currently when an employee is off, the basic pay line on the payslip is reduced to take into account the absence. Would it be possible to have the option for the basic pay line to remain at the normal salary and a second line absence deduction? Th...
Guest over 2 years ago in Payments 0 New

Mail Log deletes previous date if re-set

At the moment if we re-send an email from the mail log the new sending overwrites the original so is not a true log of what has actually been sent. It only shows the most recent and not all emails that have been sent
Pay Roll 6 months ago in Other 0 New

Auto email template - incorrect wording needs correcting

Hi there, when we use the system template for "Payroll Auto Email", the wording says: " I've just completed the Monthly payrun for XXXXXXXXXXXXXXXXXXX. Please see the attached the relevant files for Month 8 that haven't been emailed directly to em...
Guest 8 months ago in Automation 0 New

Creation of 'Tasks' - to automate report saving

The system should accommodate the creation of 'Tasks' that an be create an run to automatically save a selection of reports.
Guest 8 months ago in Automation 0 New

use the same paycode for multiple payments

It would be helpful if we could use the same pay code for different payments in HR pro. We use a fixed pay scale which are all basic salaries but currently you can only use 1 pay code to 1 payment. All 12 payments are salaries and we are now havin...
Guest 6 months ago in Payments 0 New

Nominal code mapping import/export

Adding the nominal code mapping to the Pay Code import/export would be really helpful - manually entering these is a laborious process.
Joe Williams over 1 year ago in Accounting 0 New