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Pensions

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Pension Reporting Options

We currently have options to stop reporting employee joiner and leaver actions to the pension provider. It would be great if we could also have the option to stop or exclude reporting of any refunds, as this would support smoother and more success...
Shruthika Todupunuri 21 days ago in Pensions 0 New

AVC contributions not applying tax relief and not exporting to People’s Pension file

Currently, AVC (Additional Voluntary Contributions) entered into Staffology are not applying tax relief, which misrepresents actual contributions for both employer and employee records. Furthermore, when generating the pension export file for Peop...
Kelly Loh 5 days ago in Pensions 0 New

Report leavers to NEST

New starters and contributions are imported to NEST from Staffology but leavers do not get imported when other software providers can handle this.
Guest 6 months ago in Pensions 0 Pending Review

Streamlining the EA letters process

When sending the bulk AE letters we have to click on "Email all Letters" but this doen't update the list. To update the list and disappear the sent letters we have to take a second step to click "Mark all letters sent".Can this process be streamli...
Ibrahim Raja 7 months ago in Pensions 0 Future consideration

Monthly Pension Payment Report Totals

We run a weekly payroll and therfore have weekly pension deductions. Payment to the pension provider has to be submitted on a monthly basis. It would be great to have a monthly report that shows the total monthly deductions for each employee so we...
Guest 2 months ago in Pensions 1 Future consideration

Number of AE letters sent

Current there is no way to find number of letters sent in a particular period. We need these number for our invoicing purpose as some our clients might have 100s of letter each pay period. Is it possible to add total number of letters sent in the ...
Ibrahim Raja 7 months ago in Pensions 1 Future consideration

incorrect pension letter uploaded

The pension letter we require to upload to my e-pay is not the letter that is being uploaded it is in s a different format to what we can see. I spoke to James Irving who said he had required a fix for this
Guest 25 days ago in Pensions 0 New

Two way communication and authorise Direct Debit payments to NEST

Please could we have two way communication with Nest so we can retrieve opt out's directly to Staffology, and DD payments can be triggered without having to log into Nest directly and authorise the payments? This would increase the functionality o...
Emily Libby 6 months ago in Pensions 0 Future consideration

View historic pension letters

Please could we have access to view historic pension letters which have been sent to employees, along with the date and method they were provided? This would help a lot with employee queries. It could be visible in the same location as historic pa...
Emily Libby 6 months ago in Pensions 0 Future consideration

Sending pension files when Payslips Finalised

We are finding it a big problem that when we Finalise Payslips so that we can initially send the documents to the client for approval, that the pension file automatically sends to NEST and SMART. This has caused us some problems particularly where...
Denise Menashy 8 months ago in Pensions 0 Future consideration