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Merge MyePayWindow Account

Having upgraded from Iris Bureau Payroll to Staffology payroll, this has created a second account in MyePayWindows. Why can't these accounts be merged.

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      Izzy Hayhurst
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      Dec 7, 2023

      Hey Andrew - Your accounts can be merged.

      These steps will need to be done by a user with Admin access for MEPW

      1. Click on administration on the left-hand side when logged in to MEPW

      2. Find the company and select Transfer Product Origin

      3. The below page will appear which will need to be completed – the employerkeycode is the Staffology Employer ID (This can be found edit details > Name and address)

      If you have any problems, please reach out to the MEPW support team.