Client Reference Field for HSBC Standard 18 file

This is the standard file used by access pay for BACS processing so all our clients who use our BACS services have the same complaint.

There is no configurable setting within Staffology Payroll to change the employer/client reference that appears on the client's bank statement so the system currently auto-populates this reference with the period information (e.g., "Week 4"), which causes confusion when multiple payments (PAYE liabilities to HMRC and employee payments) leave the account in the same week as they have identical references.

Clients would like us to be able to differentiate which is which so that their audit trails and reconciliations are easier to manage.