Enhancements to AE

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• Votes 118
• Merged ideas 10

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  Sheriden kempster

  Aug 17, 2026

  This is desperately needed. We need an actual audit for the letters sent to be available in Staffology, especially with the recent issue with he templates being wrong. We had no way to audit what letter had been sent from SO only what was published in MEPW...there needs to be a letter audit available and an option to re-publish.

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• +18

7 MERGED

Cyclical Re-Enrolment & Auto Pilot

Merged

We have a number of clients that are set to "autopilot" to process their payrolls and some of these also have auto enrolment pension schemes. Thankfully we have noticed this month that the pension cyclical re-enrolment has not been processed when ...

R B 10 months ago in Pensions 0 In Progress

3 MERGED

Example letters - Pension en-rollement

Merged

it would be helpful to be able to pull off an example PDF letter of the pension letters sent to employees. Many clients ask for copies of the letters that are sent to employees regarding their pension, and it would be useful to provide them a stan...

Guest about 1 year ago in Pensions 2 In Progress

3 MERGED

Pension ceased contributions

Merged

If you select cease contributions the system will automatically re-enrol the following pay period however, when selecting Opt Out this will only reassess them upon re-enrolment. Cease contributions should work the same way and only reassess upon r...

Taylor Guest over 1 year ago in Pensions 0 In Progress

34 MERGED

View historic pension letters

Merged

Please could we have access to view historic pension letters which have been sent to employees, along with the date and method they were provided? This would help a lot with employee queries. It could be visible in the same location as historic pa...

Emily Libby almost 2 years ago in Pensions 0 In Progress

4 MERGED

ability to retrieve the pension enrolement letters from previous pay runs / years

Merged

I did not know this wasn't possible and never told to download at each pay run!! This means I have no evidence to show the Pension regulator when questioned. I now have a data void in my pension files. Very annoying to say the least.

Guest 7 months ago in Pensions 0 In Progress

6 MERGED

Cyclical Re-enrolment not processed in Pay reference period.

Merged

We are a bureau and have many clients that have a re-enrolment date mid month, but we process salaries say the 1st of the month. Cyclical re-enrolment does take show on dashboard as we have not reached date of re-enrolment when processing payroll....

MAYA LAD 10 months ago in  0 In Progress

48 MERGED

View of AE letters once issued

Merged

Once an AE letter has been sent to an employee there is no way of viewing this again to see what was sent, so if there is a query, there is no record of the comms issued. Being able to view this within the mail logs would be useful. Particularly o...

Guest about 1 year ago in Pensions 1 In Progress

14 MERGED

Cyclical Re-enrolment - Bureau System

Merged

Same as the year-end process button, the perform re-enrolment button should not be visible to on client portal when they are bureau managed. They can press perform cyclical re-enrolment however we get no notifications or visibility that they have ...

Jennefer Willmore about 1 year ago in Pensions 0 In Progress

18 MERGED

Declaration of Compliance Report

Merged

Are there plans for a report to be implemented to pull the details about re-enrolment to assist the client with filling out the declaration of compliance? We are likely to get a lot of questions about this in future and have had some already and a...

Guest almost 4 years ago in Reports 0 In Progress

21 MERGED

Re-enrolment Prompt

Merged

The prompt to tell you to perform cyclical re-enrolment should be with the payroll tab (rather than on the dashboard tab) as it is getting missed.

Guest about 1 year ago in Dashboard 0 In Progress