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Pensions

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Sort out the mapping on Staffology for various Pension Providers

When we changed from Iris Paymaster to Staffology, none of the mapping matches to Legal and General. Iris had previous done the bespoke mapping for me, but Staffology don't offer this, but they should. It's a requirement and should be dealt with u...
Guest 4 days ago in Pensions 0 Future consideration

Report leavers to NEST

New starters and contributions are imported to NEST from Staffology but leavers do not get imported when other software providers can handle this.
Guest 3 months ago in Pensions 0 Pending Review

Streamlining the EA letters process

When sending the bulk AE letters we have to click on "Email all Letters" but this doen't update the list. To update the list and disappear the sent letters we have to take a second step to click "Mark all letters sent".Can this process be streamli...
Ibrahim Raja 5 months ago in Pensions 0 Future consideration

Number of AE letters sent

Current there is no way to find number of letters sent in a particular period. We need these number for our invoicing purpose as some our clients might have 100s of letter each pay period. Is it possible to add total number of letters sent in the ...
Ibrahim Raja 5 months ago in Pensions 1 Future consideration

Two way communication and authorise Direct Debit payments to NEST

Please could we have two way communication with Nest so we can retrieve opt out's directly to Staffology, and DD payments can be triggered without having to log into Nest directly and authorise the payments? This would increase the functionality o...
Emily Libby 3 months ago in Pensions 0 Future consideration

Pension Earnings Period should be based on the pay schedule, not the pay date

If a payroll is processed in arrears, for example pay date 1st December for pay period previous calendar month, then the earnigns period for pension should be 1st to 30th Nov, not 1st -31st December. Please can this be amended?
Emily Libby about 2 months ago in Pensions 1 Will not implement

View historic pension letters

Please could we have access to view historic pension letters which have been sent to employees, along with the date and method they were provided? This would help a lot with employee queries. It could be visible in the same location as historic pa...
Emily Libby 4 months ago in Pensions 0 Future consideration

Pension Letter templates should link to MEPW

The pension letter template does not sync to MEPW, so the edit template function in Staffology does not do anything. Please could this be addresses ASAP. The template used by MEPW is very outdated and refers to how contributions will be increased ...
Emily Libby 3 months ago in Pensions 0 Future consideration

Sending pension files when Payslips Finalised

We are finding it a big problem that when we Finalise Payslips so that we can initially send the documents to the client for approval, that the pension file automatically sends to NEST and SMART. This has caused us some problems particularly where...
Denise Menashy 5 months ago in Pensions 0 Future consideration

Define date pension payment is to be taken

Staffology can treat the NEST pension payment schedule as automatically approved for payment, which saves logging on to NEST but you can't define the payment date so NEST start to immediately process the direct debit. I want the NEST direct debit ...
Simon Young 3 months ago in Pensions 0 Future consideration