We have identified a significant usability issue in IRIS Staffology for servicing our current 200+ payroll clients/employers. There appears to be no central/default location to maintain HMRC credentials (Government Gateway user ID and password) across multiple employer records. As a result, whenever the HMRC password changes, we must manually update each employer individually. With 200+ payroll clients, this is extremely time-consuming and inefficient. In IRIS Earnie, we were able to set default HMRC credentials once and use them across all companies, which worked far better for us as payroll processing agents. Please can you consider adding: Central/default HMRC credential management, Multi-company credential assignment, Bulk update capability, This would save considerable administration time for payroll agent users. Thank you.
Such an obvious piece of functionality. Every other payroll software I have seen or used has the ability to make this change once for all clients. This is a security issue as it makes it more onerous to change HMRC log in details from time to time.