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Status New
Categories Payslips
Created by Alison Sordi
Created on Sep 19, 2025

Incorrect Name and NI numbers changes on staffology

Hi

Can you simplify the process of changing incorrect Names and NI Numbers on payslips please.

On Earnie it was a simple change on the employee records and re-sending payslips. However on staffology I have been advised to delete the pay-run for all employees and re-run to correct the employees payslip - see below response from service cloud. This is a lengthy process that can cause huge problems


First, change the employee's name in their current record

For previous pay slips:

Unfortunately, rollback doesn't always change previous pay slips.

You'll need to delete and re-run the pay periods for all employees where you want the name changed for one.

The new pay slips will then be generated with the updated name

Note: This process will work but keep in mind that you'll need to re-run each affected pay period individually to get the updated name on all previous pay slips.



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