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View chat history on support (https://oneiris.my.site.com/iris/s/)

Please could we be able to view the chat history once the chat has been closed? Often I ask a question on live chat, the answer can take a long time to come so I start doing something else, then I miss the response and the chat is closed so I have...
Emily Libby 2 months ago in Other 0 Acknowledged

Information within the Help Centre on the Third Party Native API's

Currently stuck between a rock and a hard place as a bureau trying to explain to our clients how the native API integrations work as there is no information within the help centre and everywhere you turn there is no help. The answer from Staffolog...
Guest 2 months ago in Connected Services 0 Future consideration

Mail logs do not show if emails have bounced

We had issues with payslips bouncing using the default mail settings in staffology. However the mail logs just show these emails as sent. Need more details where a message has bounced or failed to deliver.
Luke Hayes 2 months ago in Settings 0 Future consideration

Add new types of leave

We should be able to add new types of leave to suit our company's requirements, and set these up to come out of the employee's holiday count or not. Currently the selection of options available is pretty limited. For example I need to be able to a...
Guest 10 months ago in Time & Attendance 1 Future consideration

Nominal code mapping import/export

Adding the nominal code mapping to the Pay Code import/export would be really helpful - manually entering these is a laborious process.
Joe Williams 9 months ago in Accounting 0 Future consideration

Virgin Money BACS

Please could you set up a BACS template for Virgin Money?
S Mackin about 2 months ago in Payments 1 Future consideration

Umbrella Settings - Ability to set the basic rate of pay to something other than NWM

It would be really helpful if we can set the basic rate of pay within the umbrella settings to something other than national minimum wage. We would like to use the London Living Wage but this is not currently an option.
Guest 3 months ago in Umbrella 1 Future consideration

Validation process for connected services

We are currently trying to streamline our clients by using as much of the automation and available API that the system can offer and are finding the process very jarring. A validation or test process would make this a lot better as each time we at...
Guest 4 months ago in Connected Services 0 Future consideration

Allow invoices to be downloaded from billing

save you having to email VAT invoice each month
Guest 4 months ago in Accounting 0 Future consideration

Edge autofill changing all the company data - just like that!

Initially when I go into the company settings (to check all has imported, and if anything needs to be added/changed) Microsoft Edge, in front of my eyes just replaced company name and address with my own name and address. What a worry. I was looki...
Julia Duncan 8 months ago in Other 0 Future consideration