Ideas Portal
We have an issue with our clients that use rolled up holiday pay where your system is not calculating the amount due correctly when using AHPAY. The calculation is really a simple one, for example: 51 hours x £12.21 = £622.71. £622.71 * 12.07% = £75.16. But your system is calculating AHPAY to be £75.20 and in fact for 1 employee your system has underpaid them. I have been told by your support team that "The system is working the amounts out based on bankers rounding which is how our system is setup to calculate these amounts. The calculation Staffology is currently using: 622.71 / 100 = 6.23 (2dp) x 12.07 = 75.1961 > 79.20 (2dp)." We have been advised that the only way round this is "to untick the option to automatically add the pay line to payslips and instead, add this on as an addition/deduction with the same pay code manually". The other option would be to manually edit the line on the payslips but this doesn't work even though it allows you to make the change.
Hello! We use HMRC’s rounding rules for holiday accrual calculations to make sure everything stays consistent with HMRC guidance. You can read more about it here - https://www.gov.uk/government/publications/simplifying-holiday-entitlement-and-holiday-pay-calculations/holiday-pay-and-entitlement-reforms-from-1-january-2024