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Virgin Money / Yorkshire Bank Faster Payment upload not available

We were advised that there would be a template that would work for faster payment uploads but there is not. Would really appreciate a correct version being created. It looks like the standard CSV is closest but needs the first 2 columns deleting a...
Victoria Bluer 2 months ago in Payments 1 Future consideration

Option to Download the Employee Export by Pay Run

It would be really helpful if we had the option to download the Employee Export by pay run. We have clients who have multiple pay runs which only want to see the employee's in the corresponding pay run on the Employee Export. We are currently havi...
Bobbi Gayford about 1 year ago in Reports 0 Future consideration

The no-reply email needs to be set with no replies. There shouldnt be any replies sent to the email address. My employees are continually sending me emails.

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Guest about 1 month ago in Bureau 0 New

New starter to appear in current pay run

At the moment new starters don't appear for processing in the current run unless they have been added prior to the run opening. This can cause an issue when new starter info arrives late, after processing has already been started. The entire run w...
Emily Libby 8 months ago in Payrun 0 Future consideration

Different Pay Schedule Options

We have clients who pay on a various different pay dates and there aren't enough options on the pay schedules in Staffology. For example some of our clients pay on the penultimate working day each month and another on 3days before the end of the m...
Rebecca Shapland 8 months ago in Employer Setup 1 Future consideration

Be able to have the default for emailing employees as unticked

Would like to be able to finalise all payslips with the email all employees unticked as default and be able to put the tick in when ready in case i forget to untick
Bethan Ingles 20 days ago in Payslips 0 New

Employment statement reference

It would be useful to be able to set the Statement Reference that gets included in the BACS files (we are using Bottomline). Currently this is set as "Month [nn]" which is different to the reference used by Earnie. This has caused some issues for ...
Chris Floyd about 1 month ago in Reports 0 Future consideration

HSBC BACS Standard 18 Template is wrong

Issue has been carry on for 20 months from Jul 2023 ever since we changed from Iris to Staffology. Every time we tried to upload the file, it would result in error on HSBCnet. Hence, our payroll executive needs to manually create payment for each ...
Kelly Loh 3 months ago in Payrun 1 Acknowledged

Ability to automatically send payslips and report to a client for approval

Have the ability to click a button and automatically send all payslips and reports to a client to review before finalising the pay run and automatically submitting FPS e.t.c. Note that this is for an account with multiple clients (i.e bureau).
Sam Collett 10 months ago in Bureau 0 Future consideration

An extra tab detailing an employees previous salary and working pattern changes.

It would be good to have records on the system what an employees salary change was and when, and the same for a change in working pattern. Can this be tracked automatically, rather than rely on us typing this in the notes field. Sometimes we have ...
Jo Thrupp 5 months ago in Employee Setup 0 Future consideration