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Staffology

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HSBC BACS Standard 18 Template is wrong

Issue has been carry on for 20 months from Jul 2023 ever since we changed from Iris to Staffology. Every time we tried to upload the file, it would result in error on HSBCnet. Hence, our payroll executive needs to manually create payment for each ...
Kelly Loh 4 days ago in Payrun 0 New

'Net pay' confusion

Some places on Stafflogy e.g payslips 'Net pay' means the amount to pay employees. But sometimes 'Net pay' means something different and 'Take home pay' is the amout to pay. Looks like there is another (American?) software underpinning Staffology ...
Guest 5 days ago in Reports 0 New

SAUTR causing error on RTI

When submitting a NINO Verification Request (NVR), we received the following error: “Invalid content found at element 'SAUTR'” Upon checking the XML, we noticed that the <SAUTR> field was included under <EmpRefs>, which is not compatib...
Kelly Loh 3 days ago in RTI & Notices 0 New

Bulk P60 template update

advise if there is a way to amend the template and this save for all clients, or is it a case of when we update the templates in settings, it will only update for the client we are in. The standard p60 template isn't great, and doesn't have a lot ...
Guest 4 days ago in Other Settings 0 New

Option to exclude negative numbers for Pension contribution reporting

Description: We’ve encountered recurring issues with API submissions to our pension provider (People’s Pension) failing due to negative values being submitted for Pensionable Earnings, Employer Contributions, and Employee Contributions. This issue...
Kelly Loh 4 days ago in Pensions 0 New

YTD report for the whole tax year

The Year To Date Balances report is only per period. This would be beneficial if this report was per tax year as-well as periods. We have to combine all fortnightly/weekly reports and total up employee's pay to get there year to date figures for a...
chloe guichard 2 months ago in Reports 1 New

Payroll Warning for when changes are made to directors NI flag mid year

Please also add this to audit record
Guest 27 days ago in Employee Setup 0 New

Holiday Allowance in Hours

Whilst there are three accrual options in the holiday section, there is only one allowance option (days). It would be useful to have an allowance option in hours as not all holiday allowances operate in days.
Jennefer Willmore 2 months ago in Employee Setup 0 New

P32 Annual summary

It would be great to have a P32 report in table form for the whole year like other payroll software that didn't print a whole page for each month, and didn't unnecessarily list pay weeks when no employees have been paid weekly. However I can see t...
Guest 5 days ago in Reports 0 New

Be able to push amendments to Employee Records to Myepaywindow

It would be useful to be able to push corrections to an employee record to myepaywindow instead of having to wait until you send payslips eg Address changes and spelling mistakes.
Fiona Morgan 9 days ago in Connected Services 0 New